1. Who is responsible for managing my information?
This website is owned and maintained by Farm Wilder. References to Farm Wilder, or to ‘we’ or ’us’, are to Farm Wilder CIC (registered company number 11757689) registered at Crown House, 27 Old Gloucester Street, London, WC1N 3AX.
2. What information do we collect?
We will usually collect basic personal data about you like your name, postal address, telephone numbers, email address and your bank details if you are supporting us financially. We may occasionally collect other information relevant to consumer surveys.
We also collect website usage information. We do this using cookies (see section 7 below).
We collect your personal data in connection with specific activities, i.e. newsletter requests & feedback.
3. How do we use your information?
The information you provide may be used in a number of ways, for example:
To fulfil your request or to enable us to provide you with a more personalised service. You don’t have to disclose any of this information to browse our sites. However, if you choose to withhold requested information, we may not be able to provide you with certain services.
To provide you with the information, products and services you ask for, and honour any contract you have with us.
For statistical purposes when we evaluate our range of services.
To personalise repeat visits to our website.
To tell you about other products and services we think may be of interest to you (see section 5 below).
To manage customer service queries.
4. Who will we share your information with?
We will only disclose information to third parties or individuals when obliged to by law, for purposes of national security, taxation and criminal investigations and the following:
If you have agreed that we may do so.
When we use other companies to process credit/debit card payments (see note below).
If we merge with another organisation to form a new entity, information may be transferred to the new entity.
We may disclose aggregate statistics about our site visitors, supporters and members to describe our services and operations to prospective partners, funders and other reputable third parties and for other lawful purposes, but these statistics won’t include any personally identifying information.
We will never sell or rent your personal information to other organisations.
Third party processors
We currently use the following third-party processors to help us collect, process and analyse data. Click on the links to view the Privacy Policies of these third-party processors:
5. When can we contact you in the future?
We would like to send you information about our own products and services, as well as those of selected third parties. We may do this by post, telephone, email or SMS, unless you have told us that you do not wish to be contacted in this way. We will always ask you to confirm in advance that you are happy for us to allow third parties to contact you by email.
If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please send an email to firstname.lastname@example.org.
6. How long will we hold your information for?
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.
Our cookies help us:
Make our website work as you‘d expect.
Remember your settings during and between visits.
Improve the speed/security of the site.
Continuously improve our website for you.
Collect any personally identifiable information (without your express permission).
Collect any sensitive information (without your express permission).
Pass personally identifiable data to third parties.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
To opt out of being tracked by Google Analytics across all websites, click here.
8. How can you access and update your information?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at the address below. Please note that we may charge a small administrative fee for the provision of this information. Email: email@example.com
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
9. Does the policy apply to linked websites?