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1. Who is responsible for managing my information?

This website is owned and maintained by Farm Wilder. References to Farm Wilder, or to ‘we’ or ’us’, are to Farm Wilder CIC (registered company number 11757689) registered at Crown House, 27 Old Gloucester Street, London, WC1N 3AX. 

We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy.

2. What information do we collect?

We will usually collect basic personal data about you like your name, postal address, telephone numbers, email address and your bank details if you are supporting us financially. We may occasionally collect other information relevant to consumer surveys.


We also collect website usage information. We do this using cookies (see section 7 below).

We collect your personal data in connection with specific activities, i.e. newsletter requests & feedback.

3. How do we use your information?

The information you provide may be used in a number of ways, for example:

  • To fulfil your request or to enable us to provide you with a more personalised service. You don’t have to disclose any of this information to browse our sites. However, if you choose to withhold requested information, we may not be able to provide you with certain services.

  • To provide you with the information, products and services you ask for, and honour any contract you have with us.

  • For statistical purposes when we evaluate our range of services.

  • To personalise repeat visits to our website.

  • To tell you about other products and services we think may be of interest to you (see section 5 below).

  • To manage customer service queries.

4. Who will we share your information with?

We will only disclose information to third parties or individuals when obliged to by law, for purposes of national security, taxation and criminal investigations and the following:

  • If you have agreed that we may do so.

  • When we use other companies to process credit/debit card payments (see note below).

  • If we merge with another organisation to form a new entity, information may be transferred to the new entity.

  • We may disclose aggregate statistics about our site visitors, supporters and members to describe our services and operations to prospective partners, funders and other reputable third parties and for other lawful purposes, but these statistics won’t include any personally identifying information.

We will never sell or rent your personal information to other organisations.

Third party processors

We currently use the following third-party processors to help us collect, process and analyse data. Click on the links to view the Privacy Policies of these third-party processors:


5. When can we contact you in the future?

We would like to send you information about our own products and services, as well as those of selected third parties. We may do this by post, telephone, email or SMS, unless you have told us that you do not wish to be contacted in this way. We will always ask you to confirm in advance that you are happy for us to allow third parties to contact you by email.

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please send an email to

6. How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer‘s hard drive. This site uses cookies to track your visit to our publicly accessible web pages. We use this information for analytics to establish the number of unique visitors to our website and the pages navigated, and to improve the user experience.


Our cookies help us:

  • Make our website work as you‘d expect.

  • Remember your settings during and between visits.

  • Improve the speed/security of the site.

  • Continuously improve our website for you.

We do NOT use cookies to:

  • Collect any personally identifiable information (without your express permission).

  • Collect any sensitive information (without your express permission).

  • Pass personally identifiable data to third parties.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Google Analytics

Our website uses cookies to allow Google Analytics to function correctly. Google Analytics is a free web analytics tool which helps measure the usage of our site. Google analytic cookies are used to collect information about how visitors, like you, use our website. This information is collected in an anonymous form and is used to inform us how the site can be improved. It reports website trends without identifying individual visitors. The cookies store information such as the number of visits to the website and what site referred the visitor to the web page. We use the information to view reports about how visitors interact with the website and to help us improve the website. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.

To opt out of being tracked by Google Analytics across all websites, click here.

You can also view Google’s privacy policy here.

8. How can you access and update your information?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at the address below. Please note that we may charge a small administrative fee for the provision of this information.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

9. Does the policy apply to linked websites?

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

10. How do we update this privacy policy?

We keep our privacy policy under regular review and we will place any updates on our webpage. This privacy policy was last updated on 4th April 2019.


11. Who can you contact if you have queries about this privacy policy?

Please contact us if you have any questions about our privacy policy or information we hold about you. Email:

Privacy policy

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